A broader VIZpin property platform spanning smart locks, access control, intercom and guest access.
Products and selection guidance
VIZpin describes Entegrity products for locks, intercoms and visitor management plus APIs/SDKs for OEM and property integrations. Confirm current product availability, lock/intercom model, subscription, mobile app, property workflow and emergency override.
- Entegrity smart lock and access product selection
- Intercom call/door-release workflow
- Visitor invitations, schedules and audit trail
- API/SDK and property-management integration ownership
- Door, lock, free-egress, accessibility and fire-alarm requirements
- Network, power, standby battery and outage behavior
- Current licenses, subscriptions, firmware and integrations
- Administrator training, backup, documentation and maintenance
Site-specific design
Boston High Tech inventories existing equipment and validates current manufacturer compatibility before specifying reuse, migration or replacement. Qualifications may be confirmed privately when needed; license numbers, certificate copies and named certificate-holder details are not published.
Request a manufacturer-specific consultation
Projects are supported from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official manufacturer references
How to compare and specify this product family
For VIZpin Entegrity Smart Locks, Intercom and Visitor Management, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following intercom and visitor-entry system decisions before equipment is ordered:
- Resident, tenant and directory workflow
- Audio/video quality at the proposed mounting point
- Mobile, desk-station and accessibility needs
- Door release, elevator and access-control interfaces
- Network, PoE, cellular and call-routing requirements
- Privacy, administrator roles and after-hours procedures
Installation, testing and handoff
Planning follows the visitor journey from arrival through verification, calling, release and audit history. We confirm mounting and accessibility, lighting and acoustics, door hardware, network paths, call routing, directory ownership and failover behavior. Commissioning tests every call destination and release path, including mobile and front-desk workflows, and verifies administrator roles and notification settings. The handoff includes directory-update procedures, user training and a documented support path.
Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official VIZpin software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.