A cloud smart-access platform designed for apartment units, common areas and perimeter entrances in multifamily properties.
What this product family does
SALTO describes Homelok as an all-in-one residential solution with web/mobile management, smartphone and smart-card access and hardware spanning apartment doors, common spaces and perimeter access. Its open/API-ready approach can support property-management integrations, but exact partner and workflow compatibility must be verified.
Products and decisions
| Product area | What it includes | Selection guidance |
|---|---|---|
| Apartment doors | Compatible smart lock and retrofit hardware including current Homelok families | Survey preparation, handing, fire label, privacy function and resident battery access |
| Common/perimeter | XS4 locks, cylinders, readers and BLUEnet controllers as applicable | Choose online vs. virtual/offline behavior by opening risk and traffic |
| Residents and staff | Mobile app and smart card access | Map move-in/out, guests, staff masters, lockouts and phone replacement |
| Property systems | API/partner ecosystem | Define source-of-truth data, sync timing, audit and exception handling |
Questions to answer before quoting
- Unit count, common areas and perimeter openings
- PMS integration and resident onboarding
- Mechanical-key override and emergency access
- Battery service and turnover procedures
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
Request a product-specific site survey
Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey. Please arrange visits in advance so the correct security, network, audiovisual or software specialist is available.
Official manufacturer references
Capabilities and product families were checked against the manufacturer links below. Availability, licensing, integrations and specifications change; the current documents govern the final design.
How to compare and specify this product family
For SALTO Homelok for Multifamily Residential, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following access-control system decisions before equipment is ordered:
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
- Licensing, cybersecurity, training and lifecycle support
Installation, testing and handoff
A site survey records each opening, door hardware, cable path, power, network, credential policy and integration requirement. The design then maps readers, controllers, locks, inputs, outputs and administrator roles to the operational workflow. Commissioning includes door-by-door functional tests, failure-mode and backup-power checks, permission and schedule tests, event verification, administrator training and as-built documentation. Product availability, subscriptions and supported integrations are confirmed for the current project before procurement.
Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official SALTO software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.