Hanwha Vision and Wisenet lifecycle
Hanwha Vision is the current company brand and Wisenet remains a product and software brand, including Wisenet WAVE. Hanwha currently directs WAVE users to supported releases and treats older Samsung-branded products as legacy. Verify the exact camera model, WAVE version and warranty status before planning an update.
Official Hanwha Vision EOL guidance
Lifecycle review updated July 2026. Always confirm current regional availability and manufacturer support before procurement or upgrade work.
Official Hanwha Vision software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.


