Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for Paxton10 Access Control and Video, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation:

Existing system:

Paxton › Paxton10 Access Control and Video
Paxton product guide
Paxton10 Access Control and Video

A web-based Paxton platform that brings access control and video management into one system for single-site and multi-site organizations.

Paxton10 access control and video management system overview
Paxton product image shown for planning reference. Final model selection is confirmed during design.

One platform for doors and video

Paxton10 is designed to manage access events and video from the same web interface. Paxton publishes support for up to 100 sites, 1,000 doors, 1,000 cameras and 50,000 users. The platform supports remote administration, Paxton10 apps, Bluetooth smartphone and smartwatch credentials, and compatible PaxLock and Entry products.

This makes Paxton10 worth evaluating when an organization wants access and video to share identity, event review and site management rather than operate as unrelated systems.

Core system building blocks

Layer Typical components Design questions
Management Paxton10 server, web interface and administrative roles Where will the server reside, who administers it and how will backup and secure remote access work?
Door control Single-door controllers, reader interfaces, door contacts, request-to-exit and locks Is PoE or low-voltage power appropriate, and are enclosure, battery and network requirements satisfied?
Credentials Encrypted cards/fobs, compatible readers, Bluetooth phone/watch credentials and desktop enrollment What is the migration path from existing badges, and which authentication methods are approved?
Wireless openings PaxLock hardware through a Paxton10 Wireless Connector Does the opening, door preparation, traffic and code condition suit a battery wireless lock?
Video and entry Compatible cameras, Entry components and event-linked video workflows What image quality, retention, privacy and intercom workflow does the site require?
Interfaces Alarm and I/O connectors plus supported third-party connectors Which life-safety, intrusion, elevator or business-system events must be exchanged?

Lifecycle-aware specification

Paxton lists its earlier Paxton10 Video Controller as discontinued effective January 1, 2026, with support continuing for existing systems. Boston High Tech does not treat that discontinued controller as the default for new work; current camera and architecture options are verified against Paxton’s active product guidance at design time.

When Paxton10 is the stronger candidate

  • Access control and video should share one operational interface
  • Multiple sites need consistent browser-based management
  • Smartphone or smartwatch credentials are part of the rollout
  • Event-linked video review is important to operators
  • Future integrations need supported connectors and I/O
  • Wireless PaxLock openings must coexist with hardwired doors

Published scale is not the same as a final design. Camera bandwidth, storage, door transaction rates, network segmentation and resilience are engineered for the actual project.

Manufacturer references

Product capabilities and compatibility were checked against Paxton’s official U.S. materials. Specifications, availability and software support can change; Boston High Tech confirms the current design before procurement.

Explore the Paxton product family

Plan a Paxton system around your doors—not a generic parts list

Boston High Tech surveys the openings, network, power, life-safety interfaces, credential population and operating workflow before finalizing equipment. We serve projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey. Visits are by appointment so the appropriate specialist is available.

Request a Paxton consultation

How to compare and specify this product family

For Paxton10 Access Control and Video, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following video-surveillance system decisions before equipment is ordered:

  • Scene purpose and required pixels on target
  • Lens, mounting height, WDR, IR and low-light needs
  • Analytics supported by the selected camera and VMS
  • Bandwidth, PoE and network segmentation
  • Retention, storage throughput and export workflow
  • User roles, cybersecurity, health monitoring and support

Installation, testing and handoff

Design starts with the evidence or operational result required at each scene—not megapixels alone. We document fields of view, identification targets, lighting, camera placement, network load, recording profiles and retention assumptions. Commissioning covers focus, exposure, time synchronization, analytics calibration, user permissions, mobile or remote access, export testing and health alerts. Final documentation records device names, locations, addressing, retention settings and administrator procedures without publishing private credentials.

Frequently asked questions

Common questions about specifying Paxton10 for doors, wireless PaxLock openings, credentials and event-linked video across one or several sites.

Does Paxton10 actually run doors and cameras from one screen, or is video a separate login?

One interface covers both. Paxton10 is built to manage access events and video from the same web interface, so an operator reviews a door event and its video without switching applications. Paxton publishes support for up to 100 sites, 1,000 doors, 1,000 cameras and 50,000 users; that published scale describes the platform, while camera bandwidth, storage, door transaction rates and network segmentation are engineered for the actual project.

Can staff badge in with a phone, and what about people who will not carry one?

Yes on the phone: Paxton10 supports Bluetooth smartphone and smartwatch credentials, and they can run alongside encrypted cards and fobs on the same doors. Keep a physical credential path for anyone who will not or cannot carry a supported device, and decide during design which authentication methods your security policy approves, since that choice also drives which readers and desktop enrollment go on the order.

Our stockroom door has no cable path. Is a wireless PaxLock the answer?

That depends on the opening, not on the missing cable alone. A PaxLock is a battery wireless lock that reaches the system through a Paxton10 Wireless Connector, so it avoids pulling cable to the leaf, while a hardwired door uses a single-door controller with reader interface, door contact, request-to-exit and lock. Door preparation, traffic volume and the code condition at that stockroom settle which one is appropriate.

Where does the software live, and who is responsible for backing it up?

Both answers are decisions your organization records in the proposal before equipment is ordered: where the Paxton10 server resides, who holds the administrative roles, and how backup and secure remote access are handled. Boston High Tech surveys the network, power and operating workflow so the arrangement is practical for your IT group, but naming the owner of the system is yours to do.

We need the fire alarm and the intrusion panel to talk to access. Is that possible?

The answer depends on which events must be exchanged and in which direction, so list them first: life-safety, intrusion, elevator and business-system events each carry different requirements. Paxton10 offers alarm and I/O connectors plus supported third-party connectors, and the event list decides whether an exchange rides a connector or a hardwired input and output. Confirm the specific connector against Paxton’s current documentation before it is quoted.

When a door event happens, can we pull up the video with it?

Yes, that pairing is what the event-linked video workflow does: a door event and its recorded video are reviewed in the same interface rather than matched by timestamp in a separate application. The cameras have to be compatible with the platform, and image quality, retention, privacy rules and any intercom workflow built on Entry components decide which cameras and stations reach the equipment list.

Paxton owner, administrator and buyer resources

Discuss Paxton installation, upgrade or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

Official Paxton software, firmware and support

Official manufacturer resources. We link out rather than host firmware.

Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.