Browser and app administration for multi-site access, schedules, lockdown, reporting and mobile credentials.
Product and design guidance
Kisi supports app unlocks, reader-based mobile credentials, physical cards/fobs and Apple Wallet badges on applicable plans and hardware. Administrators should define device restrictions, geofencing policy, credential revocation, audit retention, integrations and multi-factor/SSO requirements before rollout.
- Organization, place and door hierarchy
- Mobile app, wallet badge and physical credential mix
- Schedules, first-to-arrive, lockdown and elevator rules
- SSO, directory, HR and compliance integrations
- Code-compliant lock, egress and fire-alarm sequence
- Network, power, battery and outage behavior
- Licenses, subscriptions, integrations and data ownership
- Administrator training, documentation and maintenance
How Boston High Tech helps
We survey the doors, existing panels and readers, credentials, network, identity workflow and integrations before finalizing a bill of materials. We may confirm relevant certification privately, but do not publish certificate copies, license numbers or named certificate-holder information.
Request a product-specific consultation
Serving projects from our Charlotte headquarters and local client offices in Massachusetts, New York and New Jersey. Please arrange office visits in advance.
Official manufacturer references
How to compare and specify this product family
For Kisi Cloud Software and Mobile Access, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following access-control system decisions before equipment is ordered:
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
- Licensing, cybersecurity, training and lifecycle support
Installation, testing and handoff
A site survey records each opening, door hardware, cable path, power, network, credential policy and integration requirement. The design then maps readers, controllers, locks, inputs, outputs and administrator roles to the operational workflow. Commissioning includes door-by-door functional tests, failure-mode and backup-power checks, permission and schedule tests, event verification, administrator training and as-built documentation. Product availability, subscriptions and supported integrations are confirmed for the current project before procurement.
Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Kisi owner, administrator and buyer resources
Northeast clients can use these detailed Kisi resources when planning a new system, migration, service call, mobile rollout or identity project in Massachusetts, New York and New Jersey.
Discuss Kisi installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official Kisi software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.