Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for Schlage ENGAGE, NDE, LE, XE360 and Control Locks, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation:

Existing system:

Schlage Commercial product guide
Schlage ENGAGE, NDE, LE, XE360 and Control Locks

Wireless electronic locks for cylindrical, mortise, multifamily and exit-trim applications managed through ENGAGE or compatible access platforms.

Schlage ENGAGE, NDE, LE, XE360 and Control Locks product overview

Products and selection guidance

NDE serves cylindrical preparations, LE serves mortise openings, Schlage Control targets multifamily deadbolt/interconnected functions, and XE360 expands mobile-enabled wireless formats. Management may be ENGAGE web/mobile or a supported PACS. Confirm exact model, credential, gateway/no-tour method, door prep, fire rating and software integration.

  • NDE mobile-enabled cylindrical wireless locks
  • LE mobile-enabled mortise wireless locks
  • Schlage Control multifamily locks and XE360 family
  • ENGAGE-managed versus PACS-managed architecture
  • Door, lock, free-egress, accessibility and fire-alarm requirements
  • Network, power, standby battery and outage behavior
  • Current licenses, subscriptions, firmware and integrations
  • Administrator training, backup, documentation and maintenance

Site-specific design

Boston High Tech inventories existing equipment and validates current manufacturer compatibility before specifying reuse, migration or replacement. Qualifications may be confirmed privately when needed; license numbers, certificate copies and named certificate-holder details are not published.

Request a manufacturer-specific consultation

Projects are supported from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

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Official manufacturer references

How to compare and specify this product family

For Schlage ENGAGE, NDE, LE, XE360 and Control Locks, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following electronic lock and door-hardware system decisions before equipment is ordered:

  • Opening type, handing, frame and door condition
  • Fire rating, egress, accessibility and code constraints
  • Fail-safe or fail-secure operation and emergency release
  • Credential, reader and controller compatibility
  • Battery, wireless gateway and offline behavior
  • Mechanical key override, maintenance and lifecycle support

Installation, testing and handoff

Each opening is surveyed as a complete assembly. We verify the door, frame, handing, existing prep, latching, closer, egress hardware, power path and the required emergency behavior before specifying a lock. Installation includes alignment and mechanical correction within scope, cable and power testing, credential enrollment, door-state and request-to-exit tests, and failure-mode verification. The owner receives opening schedules, administrator guidance and maintenance requirements; private credential data and certificate details are not published.

Frequently asked questions

Questions about matching Schlage wireless locks to door preparation, management software and the way credentials reach each opening.

Which Schlage lock fits a cylindrical door and which fits a mortise door?

NDE serves cylindrical preparations and LE serves mortise openings, so the existing prep, handing and door thickness point to one family before anything else is discussed. Where the door is being replaced anyway, the prep becomes a choice instead of a constraint. Confirm the exact model, credential and finish against Schlage’s current listing for the family you land on.

We manage apartments, not offices. Is there a version for that?

Schlage Control targets multifamily deadbolt and interconnected functions, which is a different opening type from the cylindrical and mortise commercial families, and XE360 expands mobile-enabled wireless formats further. Unit turnover, resident credential handling and common door policy shape a multifamily design more than raw door count does, so start the conversation there.

Which door details decide whether a given lock can be used?

Opening type, handing, frame and door condition come first, then fire rating, egress, accessibility and code constraints, then the door, lock, free-egress and fire alarm requirements for that specific leaf. A lock that suits the prep can still be wrong for a rated opening, so the fire rating question gets answered on the survey rather than at install.

Where does cable actually have to go with wireless locks?

These are wireless electronic locks, so nothing is pulled to the door leaf itself. The cable work moves to the gateway or panel side of the wireless path, which needs its own network drop and power. Power, standby battery and outage behavior are still documented per opening. Cable changes location instead of disappearing from the estimate.

Can these locks report into the access platform we already run?

Management may be ENGAGE web and mobile, or a supported PACS, and which route applies depends on the exact lock model and the software you already own. Boston High Tech inventories the existing head end and validates current manufacturer compatibility before specifying reuse, migration or replacement, so the answer arrives with a model list attached to it.

When we disable a badge, does someone have to walk to every lock?

That depends on the gateway/no-tour method selected for the site, which is confirmed per model before ordering. The design records how credential and schedule changes reach each lock, because a site with hundreds of openings and a site with twelve land on different answers. Write the expected update path into the operating procedure so administrators know it.

Official Schlage software, firmware and support

Official manufacturer resources. We link out rather than host firmware.

Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.