Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for ButterflyMX Package Room, Elevator and Vehicle Access, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation: Planning a new system? We can design it, furnish the equipment, install it and commission it.

Existing system: Already have a system? We can assess, repair, maintain, expand and support it.

ButterflyMX product guide
ButterflyMX Package Room, Elevator and Vehicle Access

Property-operation products that extend the ButterflyMX platform beyond the front entrance to deliveries, elevators, gates and garages.

ButterflyMX Package Room, Elevator and Vehicle Access product overview
Representative manufacturer product image. Final model and compatibility are confirmed during design.

What this product family does

Package Room supports controlled delivery and resident retrieval workflows. Elevator Controls coordinate app/credential access to key-fobbed elevators. Vehicle Access is intended for gates and garages. Each product requires coordination with the existing building system and the responsible elevator, gate or fire/life-safety contractor.

Boston High Tech design approach: we verify the current manufacturer model, software/firmware, required subscriptions, integrations, code conditions and client workflow before procurement. Certification may be confirmed privately when appropriate, but certificate copies, license numbers and named certificate-holder details are not published.

Products and decisions

Product area What it includes Selection guidance
Package Room Courier access, package logging and resident retrieval Plan room door hardware, camera coverage, shelving, notifications and exception handling
Elevator Controls Authorized floor/elevator access from the property platform Requires an approved interface matrix with the elevator contractor and life-safety requirements
Vehicle Access Hands-free or managed access for gates and garages Coordinate loops, safety devices, gate operator, RF/mobile coverage and traffic flow
Unified management Shared resident/tenant data and app experience Confirm integration, subscription and responsibility for data accuracy

Questions to answer before quoting

  • Package volume and courier workflow
  • Elevator make/controller and contractor approval
  • Gate type, operator, safety devices and daily cycles
  • After-hours support and manual override procedures
  • Who owns administration, backups, updates and recurring services?
  • What must continue working during network, internet or power failure?
  • Which opening, egress, accessibility and life-safety requirements apply?
  • What training, documentation and preventive maintenance are required?

Request a product-specific site survey

Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey. Please arrange visits in advance so the correct security, network, audiovisual or software specialist is available.

Discuss this product family

Official manufacturer references

Capabilities and product families were checked against the manufacturer links below. Availability, licensing, integrations and specifications change; the current documents govern the final design.

How to compare and specify this product family

For ButterflyMX Package Room, Elevator and Vehicle Access, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following intercom and visitor-entry system decisions before equipment is ordered:

  • Resident, tenant and directory workflow
  • Audio/video quality at the proposed mounting point
  • Mobile, desk-station and accessibility needs
  • Door release, elevator and access-control interfaces
  • Network, PoE, cellular and call-routing requirements
  • Privacy, administrator roles and after-hours procedures

Installation, testing and handoff

Planning follows the visitor journey from arrival through verification, calling, release and audit history. We confirm mounting and accessibility, lighting and acoustics, door hardware, network paths, call routing, directory ownership and failover behavior. Commissioning tests every call destination and release path, including mobile and front-desk workflows, and verifies administrator roles and notification settings. The handoff includes directory-update procedures, user training and a documented support path.

Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

ButterflyMX owner, administrator and buyer resources

Massachusetts, New York and New Jersey clients can use these ButterflyMX guides to prepare intercom, access, visitor, mobile and integration requirements before local field work.

Discuss ButterflyMX installation, maintenance or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

Official ButterflyMX software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.