Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for dormakaba E-Plex Electronic Locks, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation:

Existing system:

dormakaba Electronic Access product guide
dormakaba E-Plex Electronic Locks

Standalone and network-capable electronic lock families for commercial openings that need PIN, card or managed wireless access without a traditional wall reader at every door.

dormakaba E-Plex Electronic Locks product overview
Representative manufacturer product image. Final model and compatibility are confirmed during design.

What this product family does

E-Plex product selection depends on lock format, credential/keypad need, management method, door preparation, fire/egress condition and traffic. Model numbers can look similar while supporting different credentials and software, so final specifications are opening-specific.

Products and decisions

Product area What it includes Selection guidance
Standalone keypad Locally managed PIN access on suitable models Define user capacity, audit requirement and code-change procedure
Credential + keypad Applicable E-Plex RFID/keypad models Validate credential frequency/technology and two-factor workflow
Managed/networked Wireless or software-managed configurations where supported Confirm gateways, software, subscriptions, audit and offline behavior
Mechanical fit Mortise, cylindrical or exit-device configurations by model Survey handing, backset, fire label, trim, lever and door thickness

Questions to answer before quoting

  • Exact door and lock preparation
  • PIN, card, mobile or dual-authentication requirement
  • Audit/remote management expectation
  • Battery maintenance and emergency override
  • Who owns administration, backups, updates and recurring services?
  • What must continue working during network, internet or power failure?
  • Which opening, egress, accessibility and life-safety requirements apply?
  • What training, documentation and preventive maintenance are required?

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Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

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Official manufacturer references

Capabilities and product families were checked against the manufacturer links below.

How to compare and specify this product family

For dormakaba E-Plex Electronic Locks, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following electronic lock and door-hardware system decisions before equipment is ordered:

  • Opening type, handing, frame and door condition
  • Fire rating, egress, accessibility and code constraints
  • Fail-safe or fail-secure operation and emergency release
  • Credential, reader and controller compatibility
  • Battery, wireless gateway and offline behavior
  • Mechanical key override, maintenance and lifecycle support

Installation, testing and handoff

Each opening is surveyed as a complete assembly. We verify the door, frame, handing, existing prep, latching, closer, egress hardware, power path and the required emergency behavior before specifying a lock. Installation includes alignment and mechanical correction within scope, cable and power testing, credential enrollment, door-state and request-to-exit tests, and failure-mode verification. The owner receives opening schedules, administrator guidance and maintenance requirements; private credential data and certificate details are not published.

Frequently asked questions

Questions that come up when specifying E-Plex locks for commercial openings, from credential choice to door preparation and handoff.

What is the difference between a standalone keypad E-Plex and a credential plus keypad model?

A standalone keypad lock is managed locally, with PIN access on suitable models, so user capacity, audit requirement and the code-change procedure are what you plan around. A Credential + keypad configuration uses applicable E-Plex RFID/keypad models, which brings credential frequency and technology into the specification and allows a two-factor workflow at the openings that need one.

What gets checked at the opening before a lock model is chosen?

Mechanical fit comes first: handing, backset, fire label, trim, lever and door thickness decide whether a mortise, cylindrical or exit-device configuration applies. The survey also covers the frame, existing prep, latching, closer, egress hardware and power path, since a lock that suits the credential plan is still wrong if the door cannot carry it.

How do you prove the locks work at the end of the job?

Commissioning covers credential enrollment, cable and power testing, door-state and request-to-exit tests, and failure-mode verification at every opening, with alignment and mechanical correction handled within scope. You receive opening schedules, administrator guidance and maintenance requirements at handoff. Private credential data and certificate details are not published, so keep your own record of who holds administrator rights.

Two E-Plex part numbers look almost the same. How do we pick?

Compare what each part number accepts and how it is managed rather than the digits. Model numbers can look similar while supporting different credentials and software, so applicable E-Plex RFID/keypad models are matched to the credential decision, the audit or remote-management expectation and the opening itself. Final specifications stay opening-specific, which is why selection follows the survey.

Can these locks be managed from software instead of at each keypad?

Managed/networked configurations are listed as wireless or software-managed where supported, so software administration applies to the models that offer it rather than to the family as a whole. Confirm gateways, software, subscriptions, audit and offline behavior for the exact models proposed, because that list decides whether remote administration meets the audit expectation you set.

Our staff already carry access cards. Will those open these locks?

Only if the card technology matches what the lock reads. Validate credential frequency/technology before any model is quoted, because an existing badge population rules several configurations in or out. If the cards do not match, the realistic choices are reissuing credentials, moving those doors to a PIN or dual-authentication requirement, or selecting a different lock format for them.

dormakaba owner, administrator and buyer resources

Discuss dormakaba installation, maintenance or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

Official dormakaba software, firmware and support

Official manufacturer resources. We link out rather than host firmware.

Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.