DoorKing visitor-entry platforms for gated communities, multifamily properties, commercial sites and controlled parking entrances.
What this product family does
DoorKing offers telephone entry, multi-line and internet/video-enabled entry families with different resident capacities, programming paths, directories and access-control integration. The correct model is driven by users, entrances, communication service, visitor workflow and enclosure/mounting—not simply display size.
Products and decisions
| Product area | What it includes | Selection guidance |
|---|---|---|
| Telephone entry | 1800-series and Access Plus families | Compare capacity, call path, directory, programming and controlled-relay requirements |
| Video / internet entry | Current eVolve and connected options | Confirm bandwidth, subscriptions/services, camera view and app/tenant workflow |
| Multi-door control | Entry systems and controllers with supported expansion | Create a door/gate schedule and verify the published capacity of the exact model |
| Mounting | Wall, flush, surface, pedestal and environmental accessories | Survey approach lane, accessibility, lighting, weather and tamper exposure |
Questions to answer before quoting
- Resident/tenant count and turnover
- POTS, VoIP, cellular or internet communication path
- Number of gates/doors and elevator integration
- Visitor, delivery and property-staff workflow
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
Request a product-specific site survey
Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey. Please arrange visits in advance so the correct security, network, audiovisual or software specialist is available.
Official manufacturer references
Capabilities and product families were checked against the manufacturer links below. Availability, licensing, integrations and specifications change; the current documents govern the final design.
How to compare and specify this product family
For DoorKing Telephone and Video Entry Systems, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following video-surveillance system decisions before equipment is ordered:
- Scene purpose and required pixels on target
- Lens, mounting height, WDR, IR and low-light needs
- Analytics supported by the selected camera and VMS
- Bandwidth, PoE and network segmentation
- Retention, storage throughput and export workflow
- User roles, cybersecurity, health monitoring and support
Installation, testing and handoff
Design starts with the evidence or operational result required at each scene—not megapixels alone. We document fields of view, identification targets, lighting, camera placement, network load, recording profiles and retention assumptions. Commissioning covers focus, exposure, time synchronization, analytics calibration, user permissions, mobile or remote access, export testing and health alerts. Final documentation records device names, locations, addressing, retention settings and administrator procedures without publishing private credentials.
Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official DoorKing software, firmware and support
Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.
Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.
Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.