Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for Aiphone JO, JP and JV Video Door Systems, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation:

Existing system:

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Aiphone product guide
Aiphone JO, JP and JV Video Door Systems

Small-building and single-entrance Aiphone video systems with different screen, expansion and mobile-answering capabilities.

Aiphone JO, JP and JV Video Door Systems product overview
Representative manufacturer product image. Final model and compatibility are confirmed during design.

What this product family does

JO, JP and JV are not interchangeable labels. A selection should compare number of doors and inside stations, display and recording needs, wiring, mobile-app expectation, expansion and the level of commercial durability required.

Products and decisions

Product area What it includes Selection guidance
JO Professional video doorbell family with supported mobile-app configurations Small offices and residences that value straightforward video calling and remote answering
JP Touchscreen video intercom family with broader station/door flexibility Projects requiring a larger indoor interface and more system expansion
JV Compact video door-entry family Simple entrance communication where the published JV capacity matches the site
Existing systems Legacy Aiphone audio/video families may have different wiring and compatibility Identify every station and power supply before proposing a partial replacement

Questions to answer before quoting

  • Count doors and inside answering locations
  • Confirm app, recording and secondary-camera needs
  • Survey wiring and power rather than assuming a doorbell cable is reusable
  • Choose release hardware and egress sequence separately from the intercom
  • Who owns administration, backups, updates and recurring services?
  • What must continue working during network, internet or power failure?
  • Which opening, egress, accessibility and life-safety requirements apply?
  • What training, documentation and preventive maintenance are required?

Request a product-specific site survey

Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

Discuss this product family

Official manufacturer references

Capabilities and product families were checked against the manufacturer links below.

How to compare and specify this product family

For Aiphone JO, JP and JV Video Door Systems, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following video-surveillance system decisions before equipment is ordered:

  • Scene purpose and required pixels on target
  • Lens, mounting height, WDR, IR and low-light needs
  • Analytics supported by the selected camera and VMS
  • Bandwidth, PoE and network segmentation
  • Retention, storage throughput and export workflow
  • User roles, cybersecurity, health monitoring and support

Installation, testing and handoff

Design starts with the evidence or operational result required at each scene—not megapixels alone. We document fields of view, identification targets, lighting, camera placement, network load, recording profiles and retention assumptions. Commissioning covers focus, exposure, time synchronization, analytics calibration, user permissions, mobile or remote access, export testing and health alerts. Final documentation records device names, locations, addressing, retention settings and administrator procedures without publishing private credentials.

Frequently asked questions

What buyers ask when choosing between the Aiphone JO, JP and JV families for a single entrance or small building.

JO or JP: which one belongs in a small office lobby?

The choice turns on the indoor interface and on how much the system must grow. JO is the professional video doorbell family with supported mobile-app configurations, suited to small offices and residences that want straightforward video calling and remote answering. JP is the touchscreen video intercom family with broader station and door flexibility, chosen where a larger indoor interface and more expansion are required.

Where does JV fit in the lineup?

JV is the compact video door-entry family for simple entrance communication, and it fits where the published JV capacity matches the site. Start by counting doors and inside answering locations, then compare that count against the published figures for the exact model under consideration. A family name is a starting point; the model written on the order is what carries the capacity.

There is an older Aiphone system in the building. Can we replace just the door station?

Not until every station and power supply is identified, because legacy Aiphone audio/video families may have different wiring and compatibility. A partial replacement that works at the entrance can leave an inside station dead or a power supply mismatched. The inventory comes first, and the design then states which pieces stay, which are replaced, and what wiring each one requires.

Does the intercom unlock the door as well?

The release hardware and egress sequence are chosen separately from the intercom, so that decision does not ride on which family you pick. The JO, JP or JV selection settles calling, display and answering. The electric lock, its power supply and the way people exit are specified for that opening against the egress, accessibility and life-safety requirements applying there.

Can we answer the door from a phone when nobody is at the desk?

On the JO family that ability depends on the build, which the comparison describes as supported mobile-app configurations rather than a blanket feature. Settle the app expectation while families are still being compared, because mobile answering is one of the points separating JO, JP and JV instead of a setting added later. Verify app behavior for the exact model against Aiphone’s current documentation.

We want a second camera at the gate and a record of who called. Is that in scope?

Recording and secondary-camera needs are confirmed before a family is selected, since they are part of what separates the JO, JP and JV families rather than accessories bolted on afterward. Say what has to be kept, for how long, and who reviews the images. That requirement, together with the door and inside-station count, points to which family can carry the job.

Aiphone owner, administrator and buyer resources

Discuss Aiphone installation, maintenance or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

Official Aiphone software, firmware and support

Official manufacturer resources. We link out rather than host firmware.

Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.