Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for Alarm Lock Trilogy Standalone Keypad and Prox Locks, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation: Planning a new system? We can design it, furnish the equipment, install it and commission it.

Existing system: Already have a system? We can assess, repair, maintain, expand and support it.

Alarm Lock Trilogy product guide
Alarm Lock Trilogy Standalone Keypad and Prox Locks

Battery electronic locks for PIN, proximity and specialty door applications without a networked panel at every opening.

Alarm Lock Trilogy Standalone Keypad and Prox Locks product overview

Products and selection guidance

Trilogy standalone families cover cylindrical, mortise, narrow-stile, double-sided and exit-trim needs with keypad-only or credential/keypad variants. Select by exact door preparation, user/audit capacity, credential technology, weather, handing, exit device and desired local programming.

  • DL keypad-only and PDL proximity/keypad model families
  • Cylindrical, mortise, narrow-stile and exit-trim applications
  • Double-sided, privacy and specialty functions
  • DL-Windows database, audit and local programming workflow
  • Door, lock, free-egress, accessibility and fire-alarm requirements
  • Network, power, standby battery and outage behavior
  • Current licenses, subscriptions, firmware and integrations
  • Administrator training, backup, documentation and maintenance

Site-specific design

Boston High Tech inventories existing equipment and validates current manufacturer compatibility before specifying reuse, migration or replacement. Qualifications may be confirmed privately when needed; license numbers, certificate copies and named certificate-holder details are not published.

Request a manufacturer-specific consultation

Projects are supported from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

Contact Boston High Tech

Official manufacturer references

How to compare and specify this product family

For Alarm Lock Trilogy Standalone Keypad and Prox Locks, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following intrusion and alarm system decisions before equipment is ordered:

  • Protected areas and zone strategy
  • Detector technology and environmental conditions
  • Keypads, user partitions and authority levels
  • Communications path and monitoring compatibility
  • Standby power and supervised circuits
  • False-alarm reduction, testing and response procedures

Installation, testing and handoff

The site survey maps perimeter, interior and special-risk areas and accounts for pets, airflow, temperature, glass type, ceiling height and normal occupant movement. The scope defines zones, partitions, notification, communicator, monitoring handoff and backup-power assumptions. Commissioning includes walk tests, tamper and trouble tests, communications verification, user-code administration, training and a written zone list. Monitoring and permit requirements are confirmed for the project jurisdiction before activation.

Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

Official Alarm Lock Trilogy software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.