Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for Brivo Panels, Smart Readers and Credentials, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation: Planning a new system? We can design it, furnish the equipment, install it and commission it.

Existing system: Already have a system? We can assess, repair, maintain, expand and support it.

Brivo product guide
Brivo Panels, Smart Readers and Credentials

Door-control hardware ranging from single-door edge devices to multi-door Brivo and Mercury architectures.

Brivo Panels, Smart Readers and Credentials product overview

Product and design guidance

Brivo lists ACS6000 multi-door panels, Authentic Mercury options, ACS300 two-door panels, ACS-SDC single-door controllers and the ACS100 combined reader/controller. Smart Readers and OSDP-compatible choices support mobile, encrypted smart-card, fob, PIN and legacy credentials as applicable. Panel choice depends on doors, inputs/outputs, expansion, protocol, power and reuse.

Selection checklist

  • ACS6000 or Mercury multi-door architecture
  • ACS300, ACS-SDC or ACS100 edge/small-site architecture
  • Smart Reader form factor, keypad and OSDP secure communication
  • Credential migration from proximity to encrypted smart/mobile access
  • Code-compliant lock, egress and fire-alarm sequence
  • Network, power, battery and outage behavior
  • Licenses, subscriptions, integrations and data ownership
  • Administrator training, documentation and maintenance

How Boston High Tech helps

We survey the doors, existing panels and readers, credentials, network, identity workflow and integrations before finalizing a bill of materials. We may confirm relevant certification privately, but do not publish certificate copies, license numbers or named certificate-holder information.

Request a product-specific consultation

Serving projects from our Charlotte headquarters and local client offices in Massachusetts, New York and New Jersey. Please arrange office visits in advance.

Contact Boston High Tech

Official manufacturer references

How to compare and specify this product family

For Brivo Panels, Smart Readers and Credentials, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following access-control system decisions before equipment is ordered:

  • Number and type of controlled openings
  • Controller, reader, lock and credential compatibility
  • Cloud or on-premise administration and ownership
  • Offline behavior, backup power and emergency operation
  • Directory, HR, video, visitor and elevator integrations
  • Licensing, cybersecurity, training and lifecycle support

Installation, testing and handoff

A site survey records each opening, door hardware, cable path, power, network, credential policy and integration requirement. The design then maps readers, controllers, locks, inputs, outputs and administrator roles to the operational workflow. Commissioning includes door-by-door functional tests, failure-mode and backup-power checks, permission and schedule tests, event verification, administrator training and as-built documentation. Product availability, subscriptions and supported integrations are confirmed for the current project before procurement.

Boston High Tech supports projects from its Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

Official Brivo software, firmware and support

Use the manufacturer links below for current software, firmware, release notes, manuals and technical resources. Boston High Tech links directly to official manufacturer portals and does not copy or host firmware files.

Before installing an update: verify the exact model, region, hardware revision, current version, required intermediate releases, licensing or support entitlement, backup and rollback plan, integrations and maintenance window. An incorrect firmware package or upgrade sequence can interrupt service, invalidate compatibility or prevent a downgrade. Coordinate updates for monitored, life-safety-adjacent or business-critical systems with the system administrator and an authorized specialist.

Some resources require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not provide a public firmware file.