Full-service technology partner • MA, NY & NJ

From equipment selection to installation and long-term support

Boston High Tech supplies and resells the equipment for SALTO Electronic Locks, Cylinders, Readers and Controllers, then provides professional installation, configuration, repair, preventive maintenance, expansion and post-install technical support across Massachusetts, New York and New Jersey.

  • Equipment Sales & Resale
  • Professional Installation
  • Repair & Troubleshooting
  • Preventive Maintenance
  • Technical Support

New installation:

Existing system:

SALTO product guide
SALTO Electronic Locks, Cylinders, Readers and Controllers

Opening hardware across the SALTO ecosystem, including electronic escutcheons, cylinders, padlocks, locker locks, wall readers and door controllers.

SALTO Electronic Locks, Cylinders, Readers and Controllers product overview
Representative manufacturer product image. Final model and compatibility are confirmed during design.

What this product family does

Current SALTO families include XS4 electronic locks, Ælement options, Neo electronic cylinders, Neoxx padlocks, locker hardware, Design/Glass/Modular readers and CU/BLUEnet controllers. Product availability varies by technology platform and North American door standard.

Products and decisions

Product area What it includes Selection guidance
Electronic locks XS4 and Ælement ANSI configurations Match mortise/cylindrical prep, lever/finish, fire rating, traffic and platform
Cylinders/padlocks Neo and Neoxx families Useful where a conventional escutcheon is impractical; verify cylinder format and exposure
Wall readers Design XS, Glass XS, Modular and long-distance families Coordinate controller, credential, mounting and secure-side lock control
Controllers/peripherals CU4000, BLUEnet and related infrastructure Build network, power, I/O and wireless topology from the selected platform

Questions to answer before quoting

  • Door standard and existing preparation
  • Platform: Space, KS or Homelok
  • Online, wireless, SVN or offline operation
  • Mobile/RFID credential and finish requirements
  • Who owns administration, backups, updates and recurring services?
  • What must continue working during network, internet or power failure?
  • Which opening, egress, accessibility and life-safety requirements apply?
  • What training, documentation and preventive maintenance are required?

Request a product-specific site survey

Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.

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Official manufacturer references

Capabilities and product families were checked against the manufacturer links below.

How to compare and specify this product family

For SALTO Electronic Locks, Cylinders, Readers and Controllers, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following electronic lock and door-hardware system decisions before equipment is ordered:

  • Opening type, handing, frame and door condition
  • Fire rating, egress, accessibility and code constraints
  • Fail-safe or fail-secure operation and emergency release
  • Credential, reader and controller compatibility
  • Battery, wireless gateway and offline behavior
  • Mechanical key override, maintenance and lifecycle support

Installation, testing and handoff

Each opening is surveyed as a complete assembly. We verify the door, frame, handing, existing prep, latching, closer, egress hardware, power path and the required emergency behavior before specifying a lock. Installation includes alignment and mechanical correction within scope, cable and power testing, credential enrollment, door-state and request-to-exit tests, and failure-mode verification. The owner receives opening schedules, administrator guidance and maintenance requirements; private credential data and certificate details are not published.

Frequently asked questions

What buyers ask when specifying SALTO openings, from door prep and platform choice through readers and controllers.

When would we use a Neo cylinder instead of an XS4 escutcheon lock?

When the door cannot take escutcheon preparation. An XS4 lock is a full assembly fitted to a prepped door, while Neo electronic cylinders and Neoxx padlocks are positioned on this page for openings where a conventional escutcheon is impractical because of the door standard or the existing preparation. Cylinder format and exposure are verified against the actual opening before either is quoted.

What decides which wall reader family we install?

Mounting conditions and the credential, taken together with the controller behind the reader. This page groups Design XS, Glass XS, Modular and long-distance reader families and asks you to coordinate controller, credential, mounting and secure-side lock control as one decision. Measure the mounting surface, backbox depth and finish requirement at each entry, and check that the credential technology matches on both the reader and the controller.

Do we have to pull new cable to every door?

Not to every door. The cable and network path at each opening follows from the operating mode chosen for it, and this page lists online, wireless, SVN or offline operation as a platform-level decision. Openings that report to a controller in real time need a path back to it, while other modes change what has to be run. Cable route, power source and door standard are recorded per opening.

Will an XS4 lock fit the doors we already have?

Fit is decided by the door standard and the existing preparation. XS4 and Ælement ANSI configurations have to match mortise or cylindrical prep, lever and finish, fire rating and traffic, so each door is surveyed as a complete assembly: frame, handing, existing prep, latching, closer, egress hardware and power path. Doors carrying a fire label are handled with the label requirements intact.

What does choosing Space, KS or Homelok change for us?

Choosing Space, KS or Homelok sets the platform that the rest of the hardware list is checked against, since product availability varies by technology platform and North American door standard. Decide it alongside online, wireless, SVN or offline operation and the mobile/RFID credential requirement, then verify each intended lock, cylinder, wall reader and controller against that platform while the equipment list is still being built.

Are the RFID cards staff carry today still usable?

That depends on the card technology in use and the platform selected, which is why mobile/RFID credential and finish requirements are documented before hardware is ordered. Read a sample card during the survey instead of trusting the artwork printed on it. Credential support is then coordinated across the wall readers, the electronic locks and the CU4000 or BLUEnet infrastructure behind them.

SALTO owner, administrator and buyer resources

Discuss SALTO installation, maintenance or service

Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.

Official SALTO software, firmware and support

Official manufacturer resources. We link out rather than host firmware.

Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.