Property-operation products that extend the ButterflyMX platform beyond the front entrance to deliveries, elevators, gates and garages.
What this product family does
Package Room supports controlled delivery and resident retrieval workflows. Elevator Controls coordinate app/credential access to key-fobbed elevators. Vehicle Access is intended for gates and garages. Each product requires coordination with the existing building system and the responsible elevator, gate or fire/life-safety contractor.
Products and decisions
| Product area | What it includes | Selection guidance |
|---|---|---|
| Package Room | Courier access, package logging and resident retrieval | Plan room door hardware, camera coverage, shelving, notifications and exception handling |
| Elevator Controls | Authorized floor/elevator access from the property platform | Requires an approved interface matrix with the elevator contractor and life-safety requirements |
| Vehicle Access | Hands-free or managed access for gates and garages | Coordinate loops, safety devices, gate operator, RF/mobile coverage and traffic flow |
| Unified management | Shared resident/tenant data and app experience | Confirm integration, subscription and responsibility for data accuracy |
Questions to answer before quoting
- Package volume and courier workflow
- Elevator make/controller and contractor approval
- Gate type, operator, safety devices and daily cycles
- After-hours support and manual override procedures
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
Request a product-specific site survey
Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official manufacturer references
Capabilities and product families were checked against the manufacturer links below.
How to compare and specify this product family
For ButterflyMX Package Room, Elevator and Vehicle Access, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following intercom and visitor-entry system decisions before equipment is ordered:
- Resident, tenant and directory workflow
- Audio/video quality at the proposed mounting point
- Mobile, desk-station and accessibility needs
- Door release, elevator and access-control interfaces
- Network, PoE, cellular and call-routing requirements
- Privacy, administrator roles and after-hours procedures
Installation, testing and handoff
Planning follows the visitor journey from arrival through verification, calling, release and audit history. We confirm mounting and accessibility, lighting and acoustics, door hardware, network paths, call routing, directory ownership and failover behavior. Commissioning tests every call destination and release path, including mobile and front-desk workflows, and verifies administrator roles and notification settings. The handoff includes directory-update procedures, user training and a documented support path.
Frequently asked questions
Questions about extending ButterflyMX beyond the front entrance to package rooms, elevators, gates and garages at the property.
How do couriers get into the package room, and how do residents get their deliveries back?
Package Room supports courier access, package logging and resident retrieval, so a courier is admitted to a controlled room and the resident collects the delivery later. Plan the room door hardware, camera coverage, shelving, notifications and exception handling alongside the product, because exception handling, such as an item nobody collects, is what creates work at the front desk.
Can this open our existing elevators to the right floors?
Elevator Controls coordinate app and credential access to key-fobbed elevators, so authorized floor access is possible where the elevator equipment allows. That interface requires an approved interface matrix with the elevator contractor plus the building’s life-safety requirements, and the elevator make and controller must be confirmed with contractor approval before the interface is quoted.
Our gate is already automated. What does adding Vehicle Access involve?
Vehicle Access is intended for gates and garages, so the existing gate operator is coordinated with rather than replaced. Loops, safety devices, the operator itself, RF and mobile coverage at the entry, and traffic flow are all reviewed, along with gate type and daily cycles. A credential that works in the app is no help if the lane backs up.
Nobody is at the desk at 2 a.m. Who lets a delivery in?
Whoever your after-hours call routing names, which is why after-hours support and manual override procedures are settled before commissioning. Commissioning then tests every call destination and release path, including mobile and front-desk workflows, so the overnight path is proven rather than assumed. Administrator roles and notification settings are verified in the same pass.
Do residents end up with one app or three?
Unified management is described as shared resident and tenant data with one app experience across these products. What has to be confirmed for your property is the integration itself, the subscription behind it, and who is responsible for data accuracy, since resident records that drift out of date break the package room and the gate at the same time.
Is a desk station needed, or is the mobile app enough?
That depends on who answers calls and on the accessibility requirements at the entry. Mobile, desk-station and accessibility needs are listed among the decisions to document, and commissioning tests mobile and front-desk workflows separately. If the desk is staffed for only part of the day, plan both paths and define which one receives calls in each period.
ButterflyMX owner, administrator and buyer resources
Discuss ButterflyMX installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official ButterflyMX software, firmware and support
Official manufacturer resources. We link out rather than host firmware.
Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.