Cloud-based door, gate, garage and elevator access management with controller and reader choices for property-wide credentials.
What this product family does
ButterflyMX describes controller operation with electronic or magnetic locks, remote management, entry logs and offline access behavior when appropriate backup power is included. Current reader options include mullion, keypad and single-gang formats, with mobile app, fob, card and PIN entry methods.
Products and decisions
| Product area | What it includes | Selection guidance |
|---|---|---|
| Controller | Internet-connected control of doors, gates and garages | Document lock type, power, input monitoring, enclosure and offline behavior per opening |
| Mullion reader | Narrow profile for suitable frames | Check metal mounting, weather, cable route and accessibility |
| Keypad reader | Credential plus PIN or PIN-centric workflows | Define PIN issuance, sharing risk, expiration and audit rules |
| Single-gang reader | Wall-box format for wider mounting surfaces | Verify backbox, trim coverage and finished-wall condition |
Questions to answer before quoting
- How many openings and elevators?
- Which existing locks/readers/controllers can responsibly remain?
- What local access must work during internet outage?
- Who administers residents, staff, vendors and visitor passes?
- Who owns administration, backups, updates and recurring services?
- What must continue working during network, internet or power failure?
- Which opening, egress, accessibility and life-safety requirements apply?
- What training, documentation and preventive maintenance are required?
Request a product-specific site survey
Boston High Tech serves projects from our Charlotte headquarters and local client offices serving Massachusetts, New York and New Jersey.
Official manufacturer references
Capabilities and product families were checked against the manufacturer links below.
How to compare and specify this product family
For ButterflyMX Access Control, Controllers and Readers, the right model and architecture depend on the site, existing infrastructure and operating policy. A proposal should clearly document the following access-control system decisions before equipment is ordered:
- Number and type of controlled openings
- Controller, reader, lock and credential compatibility
- Cloud or on-premise administration and ownership
- Offline behavior, backup power and emergency operation
- Directory, HR, video, visitor and elevator integrations
- Licensing, cybersecurity, training and lifecycle support
Installation, testing and handoff
A site survey records each opening, door hardware, cable path, power, network, credential policy and integration requirement. The design then maps readers, controllers, locks, inputs, outputs and administrator roles to the operational workflow. Commissioning includes door-by-door functional tests, failure-mode and backup-power checks, permission and schedule tests, event verification, administrator training and as-built documentation. Product availability, subscriptions and supported integrations are confirmed for the current project before procurement.
Frequently asked questions
Questions property managers ask about ButterflyMX controllers, reader formats, and running access for doors, gates, garages and elevators.
Our lobby door sits in a narrow aluminum frame. Which reader format fits?
The mullion reader is the narrow-profile choice for a frame like that one, so it is the starting point. Before that reader is specified, check the metal mounting surface, weather exposure, the cable route through the frame, and a mounting height that stays reachable. A wider surface elsewhere in the building can take the single-gang reader instead.
We do not want to hand out fobs to every vendor. What are the options?
The keypad reader supports credential plus PIN or PIN-centric workflows, which covers people you would rather not issue hardware to. Set the rules first: who issues a PIN, how long that PIN lives, what happens when a crew shares one, and how PIN entries appear in the entry logs someone reviews later.
How do we choose between the mullion, keypad and single-gang readers?
Start with the mounting surface, since the mullion format is a narrow profile for suitable frames while the single-gang format is a wall-box design for wider mounting surfaces. Entry policy carries the rest, since a keypad reader supports credential plus PIN or PIN-centric workflows and brings PIN issuance, sharing risk, expiration and audit rules with it. Each opening still needs its own lock type, power, input monitoring and enclosure decisions recorded.
Can we keep the electric strikes already installed at our entrances?
Some existing strikes can stay, and the survey settles which ones. ButterflyMX describes controller operation with electronic or magnetic locks, so an installed strike is a candidate once its power draw, wiring condition and release behavior are documented for that opening. Hardware that cannot be verified on site gets replaced instead of carried into the design on assumption.
Can people still get in if the building loses its internet connection?
ButterflyMX describes offline access behavior when appropriate backup power is included, so the result at each opening depends on which openings you back up and what local access you require during an outage. Name those openings, decide what the resident, staff and vendor experience should be at each one, and test that list at commissioning.
We have a parking gate and an elevator. Are those on the same system?
Yes, the described scope is door, gate, garage and elevator access management under one credential set, so mobile app, fob, card and PIN entry methods can carry across the property. The elevator portion is coordinated with the elevator company, because the cab equipment and release wiring sit inside that contractor’s scope of work.
ButterflyMX owner, administrator and buyer resources
Discuss ButterflyMX installation, maintenance or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.
Official ButterflyMX software, firmware and support
Official manufacturer resources. We link out rather than host firmware.
Before updating: confirm model, hardware revision, current version, entitlement and rollback plan, and schedule monitored or life-safety-adjacent systems with the administrator.